Overwatch is an exercise in refined chaos. There are multitudes of layers hiding beneath the hectic surface, and they emerge, one after another, the more you play. This is a shooter that knows how to surprise, one that unfolds at a frantic pace, one that takes a handful of great ideas, and combines them into something spectacular.
At first 
glance, it's a simple formula: two teams of six vie for control of 
mobile payloads, capture points, and key strategic positions. Each of 
its four modes are easy to grasp, serving as the foundation for the 
various maps and the powerful heroes colliding within them. That 
apparent simplicity is deceiving, though. Overwatch is an amorphous, 
shapeshifting organism that mean different things for different players,
 depending on which hero you choose, and what role you assume within the
 context of your team.
The quality of Overwatch, as a 
hero shooter, relies on its fighters. And these 21 heroes, both in terms
 of personality and design, compose one of the more distinct and diverse
 casts in recent memory. Their dialogue hints at relationships among the
 group. Their art design conveys a stark visual vocabulary. Their 
abilities set the stage for multidimensional firefights with explosions,
 energy shields, and bursts of sonic energy. There's an enticing balance
 between mastering one character and trying someone completely new.
Each
 of these characters could be the center of their own game. There's the 
dwarf engineer Torbjörn and his upgradeable defensive turret. There's 
the ape scientist Winston, with both superior intellect and animalistic 
rage. Then there's Tracer, the British pilot removed from the rules of 
space and time, warping around the battlefield and reversing her actions
 to correct mistakes she might have made seconds before.
Like
 Tracer, Overwatch functions as a sort of time machine, borrowing 
elements from the shooter genre throughout its evolution over the years.
 Some of Overwatch's characters display the arena combat of Quake, while
 others capture the dynamism of the more modern Titanfall. Overwatch's 
cast also includes a more archetypical military-shooter character, 
Soldier 76. He serves as a gateway for players more accustomed to Call 
of Duty or Battlefield, ushering them into a more nuanced and versatile 
overall experience.
These heroes may be the bricks 
comprising Overwatch's structure, but the map design is the mortar in 
between. Skirmishes play out across 12 locales in a futuristic version 
of Earth, from the foundries of industrial Russia to the shrines of 
rural Japan. These arenas mix high walkways and low pits, narrow 
sightlines with wide avenues. Battles change constantly, choke points 
become virtual morgues, and learning to use your character's range, 
damage, and special abilities is contingent on what the environments 
dictate. Variety in map design is one thing--precision in their layout 
is another entirely. And Overwatch is precision incarnate.
What's
 impressive isn't Overwatch's ambition--its attempt to bring all these 
different factors together under one roof. What's impressive is that it 
fits these characters and interactions into an organic being, with 
ever-changing scenarios that keep Overwatch fresh through each match. It
 helps that you can switch heroes mid-match according to the ebb and 
flow of each situation.
There's an enticing balance between mastering one character and trying someone completely new, and watching new layers unravel.
But
 even more vital is the ease with which Overwatch teaches you valuable 
lessons. Playing becomes a digging process, and as you discover new ways
 to use each character on each map, how better to serve your team, and 
how to counter your most dangerous opponents, Overwatch's deepest layers
 begin to emerge.
Imagine defending the last waypoint in
 Japan as the attackers escort their explosive payload to within yards 
of victory. Your team is spread around the room, on the upper catwalks 
and out in the open, standing in the way and keeping the opponents at 
bay. As the explosive expert Junkrat, you're launching grenades into 
clumps of enemies. You're laying bear traps to cover the walkway at your
 rear. You're disrupting the position of shield characters with the 
blast from your remote mines.
But you're also watching 
your teammate's back as she snipes with Widowmaker. You're calling out 
enemy positions to Pharah as she glides above the fray with her rocket 
launcher ablaze. You're coordinating with Zarya, waiting until both of 
your ultimate abilities are ready. And as she launches her Graviton 
Surge into the room, sucking every enemy into one concentrated mass, you
 release your RIP-Tire explosive, steering it into the group and killing
 them all, buying your tank characters precious seconds to reverse the 
payload as the timer reaches zero and you win the match with bated 
breath.
This
 is what Overwatch does to your brain. These are the thoughts that race 
through your head. These are the scenarios that encourage you to play 
the game in such ways. There's even a post-match voting period in which 
you congratulate individual efforts, whether it be the amount of 
hit-points Mercy healed, the number of warp portals Symmetra erected, or
 the percentage of damage Reinhardt blocked with his shield. In these 
moments, Overwatch is telling you one important thing: there is no 
single way to play.
Unfortunately, it sometimes ignores 
this mantra. The end of each match initiates a "Play of the Game" 
highlight, which showcases the most impressive moment from the 
perspective of the player who performed it. However, unlike the 
post-match voting period, the highlight video almost always focuses on 
killstreaks. These are flashy--especially when the player shows a clear 
mastery of Reaper's close-quarters attacks, or Genji's ninja-star 
barrages--but they don't recognize healers or tank characters enough. 
It's a minor complaint, and only stands out because the rest of 
Overwatch is so accommodating to individual playstyles--but it's jarring
 nonetheless.
It's also disappointing how, for every way
 Overwatch rewards mastery of your favorite characters, it stumbles with
 its randomized loot system. These awards are all aesthetic, to be 
clear--a new character skin here, a new celebration stance there--but 
too often loot crates contain unwanted items. More importantly, they 
delay the process of outfitting your favorite characters, the ones you 
use most often, the ones you grow attached to. You can accrue Overwatch 
gold to unlock specific items, but like the items themselves, gold is 
strewn throughout random loot crates. In this respect, Overwatch uses 
gambling to undermine your desire for specific unlocks.
There is a genuine learning process here. There is real value to the time you spend understanding these overlapping systems.
But
 in almost every other way, Overwatch encourages a more tangible sort of
 progression: that of filling a critical role on your team and 
understanding its intricacies the more you play, adapt, and grow. There 
is a genuine learning process here. There is real value to the time you 
spend understanding these overlapping systems.
It's that 
intoxicating path of discovery that makes Overwatch so varied, so 
rewarding, and ultimately another seminal release from developer 
Blizzard. Overwatch is an intelligent cascade of disparate ideas, 
supporting one another, pouring into one another, and coiling around 
themselves as they flow into the brilliant shooter underneath. 
